CHICOLINK-FAQ
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FAQ
FAQ

Q1.What’s your main customers?

A:Jewelry Brands, Jewelry Distributors, Jewelry Wholesalers & Retailers, Jewelry Chain Stores, Jewelry Online Sellers, Fashion Accessories Sellers, Gift Business Sellers

 

Q2.Are you trading company or manufacturer?

A:We are a manufacturer since 2008 in Dongguan city,Guangdong province,China.

 

Q3. Can I customize my own design?

A:Yes, OEM/ODM & LOGO request wellcome!

 

Q4. Do you offer custom packaging?

A:Yes, we can help you to make customized gift box,bag,tags,label etc.

 

Q5.How long to reach my country?

A:We ship parcel by UPS/DHL/FEDEX & 5-7 working days to be your country.

 

Below is our prouduction time:

Stock Items: 2-5 days;

Customized Sample Items: 5-15 days;

Mass production Items: 10-30 days;

We have delivery on-time service terms in our cutomers service system.

 

Q6.Is quality guarantee?

A:Yes,guaranteed! 

Our factory looking for long term mutual benefit business relations,not one-time business.We do 100% full quality inspection before shipping.

 

Our products have passed SGS,HKPC,REACH,CTI,CTT certificates.

 

We have quality guaranteed service terms in our cutomers service system.

 

Q7.What’s the advantages of your jewelry?

A:Eco-friendly,non-allergic,non-corrosive,waterproof,no-fade color,nickel-free,lead-free,cadmium-freecadmium-free,PVD/IP Plating.

 

Q8. What is your payment term?

A:Payment<=3000USD, 100% payment in advance;

Payment>=3000USD, 50% payment in advance, 50% balance before shipment.

 

Q9.Do you have a MOQ (Minimum Order Quantity) requirement for any of your products?

A:Yes, for stock items:MOQ is 3Pcs;

For customized items:MOQ is 50Pcs.

 

Q10.Can I get any samples?

A:Yes,samples are avaiable.

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